Guarantee – provide a formal assurance or promise, especially that certain conditions shall be fulfilled relating to a product, service, or transaction.
Does your Accountant Offer You a Guarantee Based on Performance?
When dealing with your accountant guarantees are important. An excellent accountant will offer them to you without you even asking. They will also be happy to put it in writing. There will be clear guidelines on what is guaranteed and what isn’t.
There are many things that can be covered in a guarantee.
However as Accountants are famous for being busy and not returning phone calls there are 3 critical areas you must consider essential in an accountants guarantee.
These three things are:
- How often do the two of you meet and how long do those meetings go for
- The time frame given for any work they do for you
- How quickly any of your communications, such as phone and email, will be responded to
Direct communication is important. It builds a trusted relationship with your accountant, demonstrates their care and helps you as a business owner make quicker decisions. All this adds to increased business performance and more profits!
Even an average accountant will be able to guarantee all of the above, and the very best of accountants will reimburse you when any of these guarantees are broken.
If your accountant does not offer you a guarantee you can be certain your business success and customer satisfaction are not their top priority.
It’s time to move on.
This is just one mistake business owners make with their Accountants… there’s more.
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